ALL SHOES

Shipping & Returns

Estimate Delivery Time

Want to know when you can expect delivery of your items? Remember, estimated delivery time = order processing time + shipping time

We process most in-stock orders within 24-48 hours after we receive them (Monday through Friday). Once we verify your credit-card authorization, we'll get your order on its way. Plus, we'll send you a shipping confirmation email to let you know your order has shipped.

We work closely to get your order to you as soon as possible. Please note, delivery should be expected between 7 and 14 days.

Please ensure that you place your order before 12pm. Order placed after this time cannot be delivered using same day service. Orders will be delivered between 2pm and 6pm. Please ensure you are available to sign for your order. If the driver is unable to obtain a signature a customer service representative wil call to arrange another delivery which will be subject to a fee.

Tracking

To ensure the security of your delivery, we do not provide tracking numbers. However we will provide a link for you to track the progress of your package in your shipment confirmation email. An email confirmation is automatically emailed to once your purchase has been shipped.

Please note that packages can only be rerouted by a Christian Louboutin online boutique customer service representative.

Once you have received your order, if you are not completely satisfied or if there is a discrepancy with your order, please retain all documentation and packaging and contact us immediately by sending an email to shoelouboutincom@gmail.com

Changes/Cancellations

Please be advised that if you wish to cancel or modify your order, please send an email as soon as possible to shoelouboutincom@gmail.com. We will make every effort to accommodate your request. However, once an order has been submitted and has begun processing we cannot guarantee the purchase can be cancelled or modified.

We guarantee your satisfaction

If you are not happy with your order, we are happy to accept a return or an exchange.

Products that you return or exchange must be unworn. Christian Louboutin does not guarantee wear or tear or any damage unrelated to the manufacturer.

Whether you are making a return or an exchange, Christian Louboutin will:

If for any reason you're not completely satisfied with your purchase, you may return it within 30 days of the original purchase date.

If the product does not meet your expectations and you will be refunded the cost of your order minus original shipping costs(US $20 per pair).

According to our purchasing policy, we will charge you 20% of your order amount as our commission charge.

We'll refund the payment to you within 24hrs when we have received your return goods. and you also have to pay the shipping fees of the return goods. We recommend that you use a trackable method of shipment; if the boots doesn't arrive and tracking isn't provided, the refund will be cancelled.

If you return your shoes beyond the 30 day return window, we will assess a 30% late fee, which will also be deducted from your refund.

Care

Our red soles...

Please be advised that red soles of our shoes will become worn. Do not worry as this is not a defect of the shoe and is expected to happen from use.

We strongly recommend consulting a leather care professional or cobbler for specific advice and maintenance.

General care for all leathers:

Keep leather surface clean and dry using a dry, soft cloth.

Always store your footwear away from light and heat.

Protect leather goods from rain and humidity.

When not in use, store your footwear in the Christian Louboutin dust bag provided.

Avoid contact with abrasive surfaces.

Our size guide womens

Women size run all shoes espadrilles only
IT US IT US
34 4
34,5 4,5
35 5 35 5
35,5 5,5
36 6 36 6
36,5 6,5
37 7 37 7
37,5 7,5
38 8 38 8
38,5 8,5
39 9 39 9
39,5 9,5
40 10 40 10
40,5 10,5
41 11 41 11
41,5 11,5
42 12

Our size guide mens

Men size run all shoes espadrilles only
IT US IT US
39 6 39 6
39,5 6,5
40 7 40 7
40,5 7,5
41 8 41 8
41,5 8,5
42 9 42 9
42.5 9.5
43 10 43 10
43.5 10.5
44 11 44 11
44.5 11.5
45 12 45 12
45.5 12,5
46 13 46 13
46.5 13.5


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